Product Development Manager e-commerce 3pl

Company Details

As a Product development manager
commerce in contract logistics, is essential

Drive Business growth through the development and deployment of an end to end portfolio of commerce services, increasing GP by introducing new customers to and intending offering to existing customers.

Evangelist within the BD and Account Management community for E-commerce solutions and services, driving adoption and growth and providing of Subject Matter Expertise in support of awareness and sales to new and existing customers. Leveraging Integrating and coordinating the full range of solutions to meet the needs of our UK based E-commerce customers.

Lead significant / complex / strategic product sales and develop product sales support (pre-sales, collateral, cost models, solution templates, case studies, competitive positioning) – driving efficiency and effectiveness of business development effort; including commercial and operational templating.

Lead product channel development – BD teams, account management, operations, external partners and act as a coach to ensure transfer of skills from Retail into cross regional teams to accelerate the adoption of E-commerce best practices in all sectors

Accountable for product customer satisfaction – as measured through POR, NPS and net growth.

Delivery of product growth target and sustained growth through product pipeline development and management.

Drive Product Management process (including specification, roadmap, and continuous improvement), delivering improvements to products, sustaining competitive advantage and enhancing market share.

Lead product development, innovation and future investment planning (reporting to Product Board).

Significant experience (5 years) with blue chip organisations in logistics environments in field of relevant product.

• Understanding, refining and following product management process.

• Product Collateral development.

• Managing a sales channel.

• Product Costing.

• Customer feedback and product road map development.

• Value proposition development.

• Customer experience journey design.

Product Manager / Director.